This report shows upcoming tickets' due dates in a calendar layout. The calendar view helps plan or analyze your helpdesk's workload. Also, the calendar comes super handy when using the helpdesk app as a project management tool to track your tasks and timelines.
You can even drag and drop tickets to move their due-dates around! Or export all tickets to iCal format
Organize the view by day/week/month, scroll forward or backwards.
Read more on other reports in the help desk app.